Returns & Exchange

Shoesies Online is happy to offer customers an exchange or store credit for items purchased online (includes change of mind. Please ensure you choose carefully)  14 days from the date received.

If you would like an exchange or store credit, the shoes and the shoe box must be returned undamaged and in original condition. Must not contain odours including cigarette smoke.  Boxes and packaging must be returned along with hang tags or any materials sold with the original item.  All shoes must be tried on a carpeted surface. Purchased items are exchangeable into a different size and colour based on stock availability.  Please contact us via phone or email to organise the store credit less the return postage cost (where applicable).

Please note the following exceptions: Store credit is not available for 'sale' items.

All returned items must be posted to Shop 1/275 Ocean View Road, ETTALONG BEACH NSW 2257. Once the item(s) have been received and reviewed, you will either receive your new items (for exchange), or a store credit for the cost of the purchase (less the original shipping cost [if discount was applied] and return postage cost).

** NOTE: manufactured and natural products may vary in colour due to manufacturing, nature, electronic transfer or device settings/capacity.

**Terms and conditions may vary from time to time.